| In 2007, I had the chance to architect the deposit experience for Bank of America’s next-generation ATMs. With these Deposit Image machines, customers insert a stack of checks directly into the machine - no envelope - for quicker processing and credit to their accounts.
Working with tight deadlines and a team spread across the U.S., we delivered the new application - over 20 unique screens - on time, to rave reviews. With nearly 8000 image-enabled ATMs now deployed across the US, Bank of America has the largest fleet of such machines in the hemisphere. |
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Archive for the ‘Deliverables’ Category
| The Account Management Kiosk was a unique chance to explore the porting of Bank of America’s existing online banking functionality to a touchscreen-based experience.
This R&D project, though ultimately never funded for production, entailed a great deal of research and demanded a number of creative solutions for delivering the complex environments of a keyboard and mouse-based interface on a touchscreen-based platform. |
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